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FAQ

Who prompts the payments and when are the payments due?

Periodically the University Store communicates a list of charges or refunds to Student Business Services.  A student is then billed or credited as it may be.  This is reflected on their student account. The student pays in full their bill either online, ebill, or at the cashiers office in person.

How much does inclusive access cost?

The price varies depending on the course the student is enrolled in, but most Inclusive Access prices are lower than the cost to access the material directly through the publisher.Inclusive Access course materials are an average of 50% to 70% off the cost of the printed text.

Is there an access code?

If your instructor is using Inclusive Access, you are already enrolled. You will be notified via email prior to the start of class with access instructions, discounting pricing and information on opting out. This information is often also provided in the instructors syllabus and via an announcement in CatCourse.

What does opt-out mean?

If you do not wish to participate in Inclusive Access, you have until until the add/drop date (typicall 22 days after the start of classes) to access the UC Merced Inclusive Access customer service portal to opt out of the program.  
 

DIRECTIONS:

Visit the customer service portal:  https://ACCESSPortal.follett.com:443/2203 

login using your University email as the user name(first time users will need to click forgot password)

Opt-out by clicking opt-out for each class.  You can also opt back in to the program this way as well.

 

 

I have further questions that were not addressed. Who do I contact?

If your question wasn't answered in this FAQ, please email Jon Neeper @ j.neeper@follett.com